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Business-to-business buyers are buried in choices these days. With overstressed buyers facing a sea of information, marketers are now starting to realize that providing more information isn’t the answer.
Most of us are familiar with hotel concierges; they are there to answer guests’ questions about restaurants, shows or other local happenings. Their years of accumulated experience help guests cut through mounds of information and save valuable time and money.
A concierge marketer, much like the hotel concierge, tries to simplify its buyers’ lives by answering their most pressing questions, in a helpful manner. If your service business wants to be seen as a concierge marketer, it must offer potential clients tips, tools and practical knowledge to help them more easily do their jobs.
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